If you need to contact us you can send your e-mail to bonzartstudio@aol.com. Leave a message, we will call you back within 24 hours: 239-986-2273 Frequently asked questions: 1. Do I need a decorator to come to my home to decide what colors I should use? Working with a designer is your choice. We can certainly help with color choices also. 2. I have texture on my walls, am I able to have a faux finish over this? Yes. There are many options for you with these walls. Also, for additional charges we can fill in the wall to obtain a smooth finish prior to having your walls fauxed. 3. Will I get to see what my walls will look like prior to having them faux painted. Yes. I, Bonnie, will come to your home and determine what you are interested in possibly having done. You will go through the full portfolio line. If you don’t see something in there that you like boards can be made up for you at an additional charge per board. 4. Do my walls need to be painted prior to the faux finishing? Yes and No. Depending on what color you choose, the walls might need to be painted. 5. Does the furniture need to be moved? Yes, the furniture must be moved by the customer at least 4 feet from the wall. Also, all window treatments need to be taken down prior to the painting being done. 6. Can you do the entire house? Yes, I can give you a bid on the entire home. 7. Pricing, how does that work? Pricing varies according to the finish that you choose. Prices start at $3.00 - $15.00 per sq. foot. You have choices between textures, plasters and glazes. Glazes are the most inexpensive way to go. Some finishes take longer than others to dry. We do not deduct for windows and doors in rooms.....taping all of those windows and doors off takes just as much time. 8. If we are snowbirds and we want everything done while we are up north, how does that work? If you are a snowbird and you are up north you give us either a key or a garage code. We paint while you are gone and send you "in progress" photos on your computer. 9. Want a mural? I, Bonnie will come to your home and discuss any mural work that you are interested in. A sketch will be done for a nominal fee and then the masterpiece will either be done on your wall or on canvas and then applied to your wall. 10. Do I need to sign a contract? Absolutely, once the samples for your home have been determined then the contract must be signed and a 50% deposit must accompany the contract. Depending upon what you want painted, the pricing will determine how the final payment is distributed. Working with decorators and designers We presume that decorators/designers come to us because they want US to do the work; Because we’re the best choice for the project, not because we might give the lowest job quote. We earnestly believe in the principal that you get what you pay for! If a client wants “cheap” we will rarely get the job. And that’s perfectly fine with us. We don’t do “cheap.” I always inform decorators/designers that I will work in partnership with them on their projects. I am not a subcontractor or trade worker. As a professional, I am their equal and in most cases have as much, if not more, experience and time-in-grade as do most of the decorators/designers I work with. We do not engage in “Blind Bidding”contests. If the decorator/designer insists on getting bids we wait until all bids are in and then we ask for a meet-it-or-beat-it bottom line. This eliminates manipulative pricing and puts our clients in the best possible position by giving them a high probability that they will get the best wall designer available for the best rate. I am more interested in integrity and credibility than in how much profit I might be able to milk out of a given client. We don’t disclose our method of pricing on any job. That information is confidential. That said, we will explain that we don’t use a “modular” or compartmentalized approach to pricing multifaceted projects. This may well work for designers, decorators and other participants in our profession. But it doesn’t work for most of us in Wall Design. There are too many “crossover” factors that influence the final pricing such as professional discounts, consultations, multiple use of materials, sample time and costs, travel time, subcontractor splits, scaffolding, drying time delays, and so forth. All these factors, as as well as many more, influence my pricing methodology and can’t easily be individually broken out. Even if I could break out the pricing I’m under no professional obligation to detail specifically how I arrived at the final numbers. We give absolutely NO CREDENCE to “carrot-dangling” or empty “blue sky” promises of future business as an enticement for us to low-ball or bid low on a project. It’s insulting at best and is nothing more than a hustle that only the most naive business operator would fall prey to. Future jobs and partnerships should develop based on the fact that our reputation precedes us, we are the best artists in our market area, we integrate closely with our clients and offer the most realistic pricing for the services we provide. Lastly (and of utmost importance), on those occasions where, for some reason our proposal is not accepted, we always make direct contact with the client after the fact to determine the reasons why. We do this whether or not a decorator or designer was originally in the loop regardless of what explanation may be given us by said decorator/designer. We do this in a gracious, non-intimidating manner as a legitimate means of growing our ability to continually maximize customer satisfaction. We find almost unanimously that clients appreciate our after-the-fact humility and professionalism.